Our drivers will notify the office of any lost property left on a vehicle and this will be kept in our lost property area for 3 months. You can claim your lost property by contacting the office.
From booking steps to vehicle features, our FAQ page provides answers to your most commonly asked questions about JRP Direct. Whether you’re planning a school trip, airport transfer or European tour, we’re here to make the process simple, clear, and stress-free.
Our drivers will notify the office of any lost property left on a vehicle and this will be kept in our lost property area for 3 months. You can claim your lost property by contacting the office.
Yes, all our drivers have enhanced DBS checks, which are updated regularly.
No, it is JRP Direct’s policy that we do not allow any alcohol to be consumed on any of our vehicles.
Of course you can. To enable the drivers to plan their route, it would be helpful to request this at the time of booking if you have a particular rest stop in mind. The drivers will always do their best to accommodate you if a stop is needed on the day.
We allow cold food to be eaten, but no hot food is allowed to be eaten on board. We ask that if you do eat on board, you are courteous and put your rubbish in the bins provided. Our drivers are the ones who clean your vehicles at the end of your journey.
The majority of our coaches have toilet facilities on board. If this is something you require, please make sure you tell our office at the time of booking to confirm this.
Yes, all our vehicles have the latest vehicle telematics fitted to them to allow our office to pinpoint their location in real time. Other data is recorded, such as the vehicle’s speed, braking, and previous journey data, which can be vital when looking back at history, such as a school run drop-off times.
Yes, all our vehicles are fitted with CCTV (with audio) inside and out for the safety of our drivers and passengers.
Yes, we are VAT registered and provide VAT invoices.
Each job is individual and depends on many factors, such as whether any ferries are required. For more information, please contact us.
Yes, we take groups to Europe. Whether it’s a day trip to Boulogne or a week’s sports tour around the Netherlands.
No, you can hire us for one-way journeys.
If we haven’t answered a question you still have, please don’t hesitate to contact our office at info@jrpdirect.co.uk or 01435 515099, and we will be happy to help.
